Course Outlines

Set out below are some of the courses we offer on a routine basis.  The majority of what we deliver is tailored to meet our client's needs and doesn't have a published course outline.  If you are looking for a course and it is not listed below please get in touch with us to discuss your needs.

Northern Territory Public Service specific      
NTPS: Appropriate Workplace Behaviour 1/2 Day Up to 25 participants pdfCourse Outline
NTPS: Essentials of Management 1 Day Up to 25 participants pdfCourse Outline
NTPS: Performance Management and the Art of Giving and Receiving Feedback 1 Day Up to 25 participants pdfCourse Outline
General      
Conflict Resolution 1 Day Up to 25 participants pdfCourse Outline
Customer Service Skills 1/2 or 1 Day Up to 25 participants pdfCourse Outline
Effective Business Writing: Back to basics 1 Day Up to 25 participants pdfCourse Outline
Effective Communication Skills 1/2 Day Up to 25 participants pdfCourse Outline
Presentation Skills 1 Day Up to 25 participants pdfCourse Outline
Supervision Skills 2 Day Up to 25 participants Cpdfourse Outline
Time Managament 1 Day Up to 25 participants pdfCourse Outline
WHS for Managers 1 Day Up to 25 participants pdfCourse Outline

 

Tailored Training

Tailored courses are those that have been designed to meet the needs of a specific organisation or workplace. They usually incorporate instruction and discussion around relevant internal policies and processes, scenarios and focus areas. Most of the training we deliver is tailored.

Design and development approach

Accrete works closely with our clients to ensure that they get as much value from our services as possible. We are flexible in our approach to design and development of courses and will work with you in the way you need. A common approach we use involves meeting with our client and any other relevant stakeholders to determine the outcomes desired for the course. This typically involves a conversation about:

  • why the course is needed (eg: current gap in skills / attitude / experience etc)
  • who the participants will be (responsibilities, experience level, team members or managers etc)
  • whether there are any specific topics that should / should not be included
  • whether there are any specific issues that should be focussed on (eg: Appropriate Workplace Behaviours will often focus on the issues that regularly arise in the particular workplace to ensure the course is as valuable and relevant as possible), and
  • the learning outcomes that need to be achieved.

 Any internal policies, procedures etc that relate to the subject area are provided to us and discussed to ensure that we are able to contextualise the course as much as possible.

Off-The-Shelf Training

See our Course Outlines for a list of off-the-shelf training that we offer.

Accredited Training​

We deliver the following nationally accredited VET qualifications:

  • BSB51915 Diploma of Leadership and Management
  • BSB42015 Certificate IV in Leadership and Management ​

We deliver contextualised versions of both programs to a number of different Northern Territory Government Agencies, and a Certificate IV which is available to the public. We are also able to deliver any of the Competency Units that make up either qualification. For example we are currently delivering an Emerging Leaders program which centres around the delivery and assessment of five Competency Units focussed on managing yourself and managing an effective team. ​

We offer a single public course each year through the NT Government Training Entitlement Package. Our next public course is scheduled to commence in February 2018. ​